Terms and Conditions - Hedge Trimming Carshalton

Welcome to our Hedge Trimming Services in Carshalton. These Terms and Conditions outline the rules and guidelines for using our services. By engaging with us, you agree to comply with and be bound by these terms.

Service Agreement

Our hedge trimming services are provided to maintain the aesthetic and health of your hedges. The following terms apply:

Scope of Work: We offer trimming, shaping, and maintenance of hedges up to a specified height and width.
Service Area: Our services are available within Carshalton and the surrounding areas.
Scheduling: Appointments are to be scheduled in advance, and we strive to adhere to agreed-upon times.
Access: Clients must ensure that we have access to the property and the areas requiring service.

Payment Terms

Payment for our services is governed by the following terms:

Pricing: Our rates are competitive and based on the size and complexity of the hedges.
Invoices: Invoices are issued upon completion of the service unless otherwise agreed.
Payment Methods: We accept various payment methods, including cash, credit/debit cards, and bank transfers.
Late Payments: Late payments may incur additional charges as outlined in the invoice.

Cancellation Policy

We understand that circumstances can change. Our cancellation policy is as follows:

Notice Period: Cancellations must be made at least 24 hours in advance.
Cancellation Fees: Cancellations made within 24 hours of the scheduled service may incur a fee.
Rescheduling: We strive to accommodate rescheduling requests based on availability.

Client Responsibilities

To ensure the successful completion of our services, clients are expected to:

Safety: Secure pets and children away from the work area during the service.
Preparation: Remove any obstacles that may hinder access to the hedges.
Communication: Inform us of any specific requirements or concerns prior to the service.

Liability and Insurance

We prioritize safety and professionalism. Our liability terms include:

Insurance Coverage: We are fully insured for any accidental damage that may occur during service provision.
Damage Disclaimer: While we take utmost care, clients agree not to hold us liable for pre-existing conditions or unforeseen damages.
Force Majeure: We are not responsible for delays or damages caused by events beyond our control, such as natural disasters.

Health and Safety

Our commitment to health and safety includes:

Compliance: Adherence to all local health and safety regulations.
Training: Our team is trained in safe trimming practices to prevent accidents.
Equipment: We use well-maintained and appropriate tools for hedge trimming.

Privacy Policy

Protecting your privacy is important to us. Our privacy terms include:

Data Collection: We may collect personal information necessary for service provision.
Data Usage: Personal data is used solely for managing your service and is not shared with third parties.
Data Protection: We implement measures to protect your data from unauthorized access.

Changes to Terms and Conditions

We reserve the right to update these terms and conditions. Any changes will be communicated to clients in a timely manner.

Notification: Clients will be notified of significant changes via email or other communication channels.
Acceptance: Continued use of our services after changes have been made constitutes acceptance of the new terms.

Governing Law

These terms and conditions are governed by the laws applicable in Carshalton. Any disputes arising from our services will be subject to the jurisdiction of the local courts.

Acceptance of Terms

By engaging our hedge trimming services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.